Dear Esteemed Client,
Greetings from Palbina Team!
The safety, security and good health of our customers and employees is our highest priority. This month has been a difficult month regionally and globally. The airlines schedule across the world has shrunk as governments impose travel restrictions by adjusting immigration policies in a bid to contain the spread of the pandemic.
Accordingly, we would like to share the insights as it is now in our hub Nairobi (NBO). Remember the situation is live, therefore keeps evolving as time goes by. Lately several airlines have had to halt/reduce their operations in line with government regulations. The airlines have been hit hard. However, the good news is they know what everyone is going through and have come up with greater travel flexibility as they balance between tight operational costs and meeting your expectation despite the prevailing circumstances.
Please get in touch with your account manager for unused ticket you may be holding for professional guidance on amendments and cancellations. Make sure your contact details are up to date and you are available so we can let you know if your flight is affected. However, before you fly, please check with us on the latest information to the country you are traveling to for the latest travel restrictions. We also urge you to bear with us since the information may not be real-time because the situation is evolving each day.
At our hub, Nairobi (NBO), Kenya, have a look of the recent happenings. Please note that the situation remains dynamic, therefore we shall endeavor to keep you posted as much as possible.
KENYA AIRWAYS (KQ):
Kenya Airways, our national carrier has halted its operations as follows.
- Rome/Geneva suspended until 30 th April.
- Malindi flights suspended until further notice.
- Mumbai route frequency reduced to one until 15 th April 2020.
- Kigali route suspended due to Rwanda Government temporary suspension on passenger flights.
RWANDAIR (WB):
The ministry of Health-Rwanda has halted all passenger flights to Rwanda as of Friday 20th at midnight for 30 days. Therefore, Rwandair shall not be operational in and out of Nairobi. This also affects all passenger flights touching Kigali such as Kenya Airways, Jambojet, KLM, Qatar Airways, Ethiopian Airlines among others.
AIR FRANCE/KLM (AF/KL):
Air France shall operate its last flight to Nairobi on 23rd of March 2020. Thereafter Air France will suspend its operations indefinitely in and out of Nairobi.
KLM will operate the on 25th and 28th March 2020 respectively, thereafter, the plan is to maintain a 2 weekly flight schedule to/from Nairobi.
LUFTHANSA GROUP (LH/LX/SN):
Swiss International Airlines has suspended its operation between Nairobi and Zurich / Dar es Salaam and Zurich as of the 20th of March until 14th of April 2020.
Lufthansa has reduced its operation between Nairobi and Frankfurt until 14th of April 2020 to three weekly flights. New schedule is Tuesday, Thursday and Saturday until end of winter. Starting summer Lufthansa will operate between Frankfurt and Nairobi on Tuesday, Friday and Sunday.
Furthermore, Lufthansa is suspending its operation between Frankfurt and Addis Abab until 12th of April 2020. Brussels Airlines has temporarily suspended its entire operations from 21 March until 19 April 2020.
AIR MAURITIUS (MK):
No passengers will be allowed entry or transit in the Republic of Mauritius as per the latest NOTAM issued Mauritius authorities. Following this all Nairobi and Dar es Salaam Air Mauritius flights are cancelled as from Sat 21 Mar until 30 Apr 2020.
SOUTH AFRICAN AIRLINES (SA):
South African Airways (SAA) has announced that it will immediately suspend all its international operations until 31 May 2020 in response to a government travel ban aimed at stopping the transmission of the Coronavirus (Covid-19).
SAUDIA (SV):
The SAUDIA Government suspended the arrival of all passengers from any of the following country airports i.e. Ethiopia, Sudan, South Sudan, Somalia, Kenya, Djibouti, Eritrea to any one of Kingdom of Saudi Arabia Airports.
TURKISH AIRLINES (TK):
Turkish Airlines has since suspended all flights from/to Nairobi until April 15, 2020. Nairobi is just among many other routes suspended such as Dar es Salaam, Entebbe etc.
We thank you for the continued support, at Palbina we care! Keep clean and stay safe!!
The Palbina Team
